If you are using the USB device via a USB docking (USB hub), try connecting the USB device to the computer directly.We suggest you contact the device manufacturer. If the USB device is still not detected and not working well either, then the USB device may be faulty. If you have another computer available, try connecting the USB device to it.We suggest you visit ASUS customer service center for further tests. You may experience problems like USB device stops working or works intermittently etc. It may occur some USB performance problems. Check if there is any type of damage caused on the USB cable or the USB ports on the computer.Please make sure your computer has been followed the installation documentation from the USB device manufacturer. that the USB devices software and drivers should be installed before connecting the USB device to the computer. Some USB devices, such as printers and scanners etc.Table of Contents : Check USB ports and cables Please refer to the following troubleshooting steps. If you experience USB (Universal Serial Bus) connection problems, such as hubs, flash drive, and printers etc. Make sure you regularly check with our website for new drivers so that you won't miss any updates.Troubleshooting - USB Functionality IssuesĪpplicable Products: Notebook, Desktop, All-in-One PC, Gaming Handheld, Motherboard, MiniPC In this case, you should try to download the driver separately, making sure you choose the one that is specifically made for your device. When the software is outdated, it can cause problems when trying to get your device recognized by the computer. You might not be interested in installing the Software Suite but, unfortunately, there is no workaround for some devices, and the only way to install the USB drivers is by installing the provided software. Most mobile phones come with an installation CD with software applications, including the USB driver that you need. It is highly recommended that you uninstall any previous Phone to PC USB drivers you may already have on your personal computer, because they may interfere with the installation process. Your operating system may automatically install a generic USB driver, but these are often limited and do not offer the full range of features that drivers custom-tailored for your mobile phone usually offer. In order for your phone to communicate with your PC, you need to install the proper USB drivers and connect the two via a USB cable. Note that you need to restart your computer if prompted. Print out these steps for use as a reference during the installation Run the Setup and follow the on-screen instructions Extract the files to folder of your choice Click and download the file to your hard drive To install this package, you must follow the steps bellow: Take into consideration that is not recommended to install the driver on Operating Systems other than stated ones. If the driver is already installed on your system, updating (overwrite-installing) may fix various issues, add new functions, or just upgrade to the available version. The package provides the installation files for ZTE Android Phone USB Driver version 5.2066.1.6.
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